Message “Sorry, something wrong. For details, see user´s manual and try again”
In case something has failed, this error message is displayed, followed by the “Try again” button
You should press the Try again button to close the program and launch again the capturing.
This error message is usually due to some of the following issues:
Outdated OXO Fit software version
Lack of IR filter on the OXO Core
OXO Fit beacons’ seating issue
Cannot take an OXO Fit Capture
OXO Fit software has been opened twice
Outdated OXO Fit software version
Lack of IR filter on the OXO Core
Wrong selection of the OXO Fit beacons used in the software OXO Fit
Not all the OXO Fit beacons can be detected
OXO Fit beacons’ position issue
OXO Fit beacons’ occlusion issue
Bad Passive Fit
There are several reasons why you may have not achieved a passive fit on your patient.
These may include an incorrect design or machining of the passivity bar or an incorrect
capture of the implants position on the patient.
Incorrect machining of the passivity bar.